Question 1

Are Ayurest products chemical-free?

Accepted Answer

Yes, all Ayurest skincare products are made using authentic Ayurvedic ingredients and are free from harmful chemicals like SLS, SLES, parabens, and artificial fragrances. We use only natural herbs, oils, and extracts that have been used in Ayurveda for centuries.

Question 2

Are the products suitable for all skin types?

Accepted Answer

Every individual's skin is different, and while our products are formulated to be gentle and suitable for most skin types, Ayurest does not claim 100% guaranteed results. Some skin concerns may be caused by internal or gut-related issues, which topical skincare products may not fully resolve. We recommend doing a patch test before full application.

Question 3

How long does delivery take?

Accepted Answer

We process orders within 12-24 hours after confirmation. Estimated delivery time is 5-8 business days depending on your location. Metro cities typically receive deliveries within 5-6 business days, while other areas may take 6-8 business days.

Question 4

Do you ship internationally?

Accepted Answer

Currently, we only ship within India. We are working on expanding our shipping capabilities to serve international customers soon.

Question 5

What is your return policy?

Accepted Answer

Returns are accepted within 2 days of delivery. The product must be unused, unopened, and in its original packaging. Opened or used skincare products are non-returnable due to hygiene and safety reasons. Refunds are processed within 5-7 working days after inspection.

Question 6

How do I return a product?

Accepted Answer

To return a product, first contact our support team at +91 9356628927 to initiate the return. Then, pack the product securely and visit your nearest India Post office to send it to our return address. Share the tracking details with our team for faster processing.

Question 7

Are your products tested on animals?

Accepted Answer

No, Ayurest is a cruelty-free brand. We do not test our products on animals. All our products are ethically formulated and tested using alternative methods.

Question 8

How should I store Ayurvedic skincare products?

Accepted Answer

Store our products in a cool, dry place away from direct sunlight. Natural products are best preserved when kept at room temperature. Always close the lid tightly after use to maintain freshness and prevent contamination.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including UPI, Credit/Debit cards, Net Banking, and popular wallets. All transactions are secured with industry-standard encryption.

Question 10

Can I modify or cancel my order after placing it?

Accepted Answer

Orders can be modified or cancelled within 2 hours of placing them, provided they haven't been processed yet. Please contact our customer care immediately at +91 9356628927 for assistance.

Frequently Asked Questions

Are Ayurest products chemical-free?

Are the products suitable for all skin types?

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