To be eligible for a return, your item must meet the following conditions:
Return request must be initiated within 2 days of delivery date.
Product must be in its original condition, unused and unopened.
Must include all original packaging, tags, and accessories.
Opened or used skincare products are non-returnable due to hygiene and safety reasons. This policy ensures that all our customers receive only fresh, uncontaminated products.
Returning a product is simple. Just follow these steps:
Call us at +91 9356628927 to initiate your return request within 2 days of delivery.
Pack the product securely and visit your nearest India Post office to send it to our return address.
Share the tracking number with our support team for faster processing.
Need Help with Return?
If you face any trouble during the return process, please contact our support team at +91 9356628927 for assistance.
Refunds are processed in a systematic manner to ensure accuracy and security:
Note: Refund will be processed only after the returned product is received at our company warehouse and successfully inspected. Refunds are initiated within 5–7 working days after inspection.
Our customer care team is here to help you with any queries about returns and refunds.